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Avg response: under 2 hours
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Estimated response: Usually within 4 hours
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We aim to respond within 4 hours during business hours.

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Response Times

General & Support < 2 hours
Bug Reports Same day
Partnership 1–2 days
Legal 2–3 days

Avg Response by Day

Monday~3 hours
Tuesday~1.5 hours
Wednesday~1 hour
Thursday~1.5 hours
Friday~2 hours
Sat–Sun~6 hours

Frequently Asked Questions

How do I connect my broker?

Go to Copier Hub → Connected Accounts to connect your account, or download the EA from the Downloads page and install it on your MetaTrader. Trades copy automatically 24/5.

How does billing work?

You pay a 30% performance fee only on profits. Billing runs weekly (Mon–Sun). If you don't profit, you pay nothing. High-water mark protection means you never pay twice for the same gains. See full FAQ.

Can I use any broker?

Yes! InstantCopyTraders works with any MT4 or MT5 broker. Your funds stay with your broker at all times — we never touch your money.

How do I become a strategy provider?

Create an account, then go to Settings → Strategy Provider to activate. Connect your trading account and your trades are shared automatically. You earn 20% of the performance fee from every copier who profits.

View All FAQ →

Not a Member Yet?

Create a free account and start copying professional traders to your MT4 or MT5 broker. No minimum deposit required.

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✓ Free forever ✓ Any broker ✓ Pay only on profits